I have no wires and I must scream

[pbray]

The helpful Verizon crew completed their work on the utility pole but not before knocking out my DSL service. Once I discovered this I called the tech support number, who seemed unable to grasp the concept that DSL was working right up until the moment that their guys started fiddling around. I suspected cause/effect, while customer service wanted to ask me if I'd installed a new modem recently or upgraded my software....

So, I have no DSL, and had to relocate elsewhere to finish up the day job. And I have to set my alarm for OMG tomorrow in order to get to the site to start the database loads at 6AM. Then scurry home to meet a service tech who is going to arrive between 8AM and Noon... if I'm good.

Grr and argh.

Comments

[kristine-smith.livejournal.com]

Sympathies. My last disconnection adventure occurred last sumer, iirc, when a fence-installing neighbor cut my line as he was sinking posts. Cable guy showed up the next day to fix. All was good.

I hope your DSL guy shows up on time.

[pbray.livejournal.com]

He'd better show up on time or I'm going to the Verizon office and ripping out their cables to see how they like it. Sleep-deprived Patricia is not a pretty person....